The Home Service Providers / Mobile Service Industry just got a lot more crowded in 2020. If the beginning few months of 2021 are any indication of what’s to come I would venture to say that there is a new normal coming to your door.
With all of these ‘new kids on the block’ invading the home service space it begs the question for many. How do I get out in front? Many are even saying “Hey! I was here first!”. The reality is that old or new to this business model, if you’re not using modern technology as a basis for your daily operations you simply won’t keep up with the competition.
There are a lot of logistics that go along with running a mobile service business model. Staffing, geography, customer correspondence and even the initial booking methods your customers will use. It’s a lot of work for one person to take on. The answer is in the tech side of things. The same methods employed by Amazon and Uber are at your fingertips. You just need to get out of the old headspace and adopt new technologies into your daily business practices.
Robert Ducharme is CEO of Routezilla, a one-of-a-kind Geography driven customer scheduling software that is designed for service companies who must visit customer locations and need to deliver top notch customer service. By asking the right questions of your customers Routezilla is able to offer fully automated customer service to your customers.
“The US on-demand home services sector currently stands at $600 billion. It has shown a steadfast growth during the pandemic and is projected to grow at a CAGR of 49% by 2021. Do you have the workflow methods in place to keep up.”
Robert Ducharme,CEO
Routezilla Software Corp.