Running a business on word of mouth advertising is great! Achieving that level of success comes with time, patience, and consistency. Yes, consistency. It’s like ordering your favorite Burger King combo. You know that no matter the time of day, what city you’re in, you’re going to get the same combo every single time.
Consistency is attainable through the use of systematic processes which can be easily put in to motion with the right automation and software programs. Letting customers know when you’ll be arriving, if you’re be late, what the end price will be, when they’ll be invoiced; all of this adds up to something they can rely on.
Consistency is indeed something people like to rely on. They like to know what comes next. If you can provide that level of reliability then chances are you will be talked about and ultimately be referred to more potential customers.
Robert Ducharme is CEO of Routezilla, a one-of-a-kind Geography driven customer scheduling software that is designed for service companies who must visit customer locations and need to deliver top notch customer service. By asking the right questions of your customers Routezilla is able to offer fully automated customer service to your customers.
“The US on-demand home services sector currently stands at $600 billion. It has shown a steadfast growth during the pandemic and is projected to grow at a CAGR of 49% by 2021. Do you have the workflow methods in place to keep up.”
Routezilla Software Corp.